What accounts can I transfer from/to?
As a customer, you’re able to transfer funds to the Inmate’s Account (inmate’s personal account). Additionally, these transfer rules apply:
- Transfers from the Inmate Account to a phone number are not allowed.
- Transfers from a Friends & Family Account to an inmate’s Trust & Commissary Account are not allowed.
- Transfers from an inmate’s Trust & Commissary Account are available to the Inmate Account only, at most facilities.
- Each deposit can be transferred only once, and must be done through Customer Service: 1-866-713-4761 (or 844-369-7776 for British Columbia facilities)